We conscientiously implement the after-sale service work in full-scale and make commitment to our clients as follows:1.The company of Stelle Laser takes the quality assurance and life long maintenance system for its sold equipments, the guarantee period is 12 months, the calculated date begins since it leave the factory;2.If the equipment is out of work under the normal using condition, the company of Beijing Stelle Laser Technology Co.Ltd identified it as the product itself problem, the company will replace the broken parts free of charge and provide free maintenance service for you within the warranty.3.Provide the new user with the clinic guide and operation instruction;4.Provide the lifelong technical instruction and consalting;5.Instant warranty response, the company will provide the complete solution within 24 hours after the customer take the warranty guarantee and will solve it, the professional engineers were responsible for the maintenance and replacement (not charge in the warranty period) service when the product has the itself problem;6.All the maintenance expense within the guarantee period shall be borne by Beijing Stelle Laser Technology Co.Ltd;7.The whole machine or parts were damaged beyond the warranty period, the company will charge the part’s cost and service fee after the equipment was repaired or replaced.
